CONCIERGE CARE. CLINICAL EXCELLENCE. DELIVERED TO YOU.

POLICIES

Privacy Policy

EFFECTIVE DATE: SEPTEMBER 25, 2026

Aurelia (“Aurelia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request or receive our services, communicate with us, or otherwise interact with Aurelia.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Depending on how you interact with Aurelia, we may collect the following categories of information:

Personal Information

  • Full name
  • Date of birth
  • Phone number
  • Email address
  • Mailing or service address
  • Appointment information
  • Identification information when required for a service
  • Other information you voluntarily provide to us

Health and Laboratory Information

When necessary to provide our services, we may collect or receive information related to laboratory testing, specimen collection, test orders, and other health-related information. This may include:

  • Laboratory test orders
  • Specimen collection information
  • Test or specimen identifiers
  • Information provided by an ordering healthcare provider or laboratory
  • Information necessary to coordinate laboratory services

Aurelia does not diagnose medical conditions or interpret laboratory results unless expressly authorized and qualified to provide such services.

Payment Information

If you purchase services from Aurelia, payment information may be collected and processed through third-party payment processors. Aurelia generally does not retain complete credit or debit card numbers.

Website and Technical Information

When you visit our website, certain information may automatically be collected, such as:

  • IP address
  • Browser and device type
  • Operating system
  • Website pages visited
  • Date and time of visits
  • Referring website
  • General website usage information

We may use cookies or similar technologies to operate, secure, analyze, and improve our website.

Important: This Privacy Policy is intended to provide general information about Aurelia’s privacy practices and should be reviewed by a qualified attorney before publication, particularly because Aurelia may handle health and laboratory information. Privacy obligations can vary depending on whether Aurelia is acting directly for consumers, an ordering provider, a laboratory, or another healthcare organization. HIPAA business-associate obligations, when applicable, generally require written arrangements addressing the handling and safeguarding of protected health information.